Privacy Policy

Last updated: June 19, 2026

Loopstone Wholesale, LLC ("Loopstone," "we," "our," or "us") operates the wholesale auction platform at wholesale.loopstone.net. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

Account and KYC information: When you apply as a buyer or seller, we collect your name, email address, phone number, business name, EIN, state of incorporation, and copies of identity and business documents.

Transaction data: We record bids, winning amounts, invoices, and payment records associated with your account.

Usage data: We collect information about how you interact with the platform — pages visited, auctions viewed, filters used, and device and browser information.

Communications: If you contact us by email or through our platform, we retain those communications.

2. How We Use Your Information

  • To verify your identity and business credentials (KYC compliance)
  • To operate and improve the auction platform
  • To process bids, invoices, and payments
  • To communicate with you about your account, bids, and invoices
  • To detect and prevent fraud and misuse
  • To comply with legal obligations
  • To send platform announcements and, where permitted, marketing communications

3. How We Share Your Information

We do not sell your personal information. We may share information with:

  • Service providers who help us operate the platform (payment processors, cloud storage, email delivery, identity verification)
  • Buyers and sellers to the extent necessary to complete a transaction (e.g., warehouse address shared with winning buyer)
  • Legal authorities when required by applicable law, court order, or government request
  • Successors in connection with a merger, acquisition, or sale of assets

4. Data Retention

We retain account and transaction data for a minimum of 7 years for tax and compliance purposes. KYC documents are retained for the duration of your account and for 5 years after account closure. You may request deletion of non-essential data by contacting us at [email protected].

5. Cookies and Tracking

We use essential cookies for authentication and session management. We use analytics cookies (Google Analytics) to understand platform usage. You may disable non-essential cookies in your browser settings without affecting core platform functionality.

6. Security

We use industry-standard security measures including TLS encryption in transit, encrypted storage of sensitive documents, and access controls. No system is completely secure; we encourage you to use a strong, unique password and to notify us immediately of any suspected unauthorized access.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, contact us at [email protected]. We will respond within 30 days.

8. Changes to This Policy

We may update this policy from time to time. We will notify registered users of material changes by email. Continued use of the platform after changes take effect constitutes acceptance of the revised policy.

9. Contact

Loopstone Wholesale, LLC
Privacy Officer: [email protected]
For general inquiries: [email protected]